Privacy Policy
1. Introduction
We are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website. By using our services, you agree to the terms described in this policy.
2. Information We Collect
We collect different types of information to provide and improve our services:
Personal Information: Name, email address, phone number, billing information, and other details necessary for processing payments and providing support.
Non-Personal Information: Device type, browser information, IP address, usage statistics, and similar technical data that help us improve the user experience on our website.
3. How We Use Your Information
Your information may be used for the following purposes:
To Provide and Improve Our Services: We use your information to deliver our services and ensure they meet your needs.
Payment Processing: We collect billing information to process payments through secure third-party payment processors (e.g., Stripe, Mercado Pago).
Communication: We may use your contact information to send you updates, promotional content, and important notifications related to our services.
Analytics and User Experience: To analyze user behavior and enhance our website performance.
Compliance: To comply with legal requirements and enforce our policies.
4. Sharing of Information
We do not sell or share your personal data with third parties except in the following cases:
With Service Providers: We may share information with trusted third-party providers who perform functions on our behalf, such as payment processing, data analysis, and customer support.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to legal requests.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to personalize your experience, analyze trends, and track user activity. You can manage your cookie preferences through your browser settings, although disabling cookies may affect some features of our site.
6. Security Measures
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or destruction. However, please be aware that no data transmission or storage method is completely secure.
7. Your Rights
Depending on your location, you may have the right to:
Access: Request a copy of the information we hold about you.
Correction: Update or correct your personal information if it is inaccurate.
Deletion: Request the deletion of your personal data under certain circumstances.
Objection: Object to the processing of your information for specific purposes.
To exercise these rights, please contact us through the contact information provided below.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Policy for Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such data, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
11. Contact Us
If you have questions or concerns regarding our Privacy Policy or the handling of your data, please contact us at:
Email: info@gohandsoft.com.mx
12. Consent
By using our website, you consent to the terms of this Privacy Policy and agree to the collection and use of your information as described herein.
